Privacy Policy | Rental Pal final

Last Updated: 06 November 2024

Rental Pal UK Limited 4 St. Johns Drive Shenstone, Lichfield WS14 0JA, United Kingdom

Your privacy is important to us. This Privacy Policy outlines how Rental Pal UK Limited (“we,” “us,” or “our”) collects, processes, and safeguards your personal data when you (i) visit our website www.rentalpal.co.uk (the "Site") or related pages, or (ii) engage with us for our products or services (our “Services”). It also applies to information we collect when you apply to work with us.

1. Purpose of This Policy

This Privacy Policy explains our practices regarding the collection and use of personal data and your rights regarding that data. It helps you make informed decisions when using the Site and our Services or when interacting with us in a professional context.

2. Who We Are

Rental Pal UK Limited is a UK-based company providing rental and property-related services. We are the data controller for the personal data processed via the Site.

3. Contacting Us

If you have questions or wish to exercise your privacy rights, please contact us at: Email: team@rentalpal.co.uk

4. What Personal Data We Collect

We collect personal data to help us provide and improve our Services, meet legal obligations, and support our business functions. Categories of personal data we collect include:

Visitors to the Site: Name, contact details (e.g., company, email), demographic information, preferences, and interests.
Clients/Prospective Clients: Contact information, payment details, and other necessary details related to our Services, including identification and financial verification data as required by law.
Individuals Connected to Our Clients: If relevant to our services, data about individuals connected to clients (e.g., business associates, legal representatives).
Job Applicants: Contact details, CV, education, employment history, and any information provided for recruitment purposes.

5. How We Use Your Data

We use your personal data for various purposes:

Providing Our Services: Fulfilling our contractual obligations to deliver Services.
Client Services: Responding to inquiries and requests, improving our customer service.
Business and Legal Compliance: Complying with legal obligations, such as Anti-Money Laundering (AML) regulations.
Recruitment: Assessing job applications and ensuring equal employment opportunities.
Marketing: Sending marketing communications based on your preferences and interests.
Analysis and Insight: Analyzing how clients interact with our Site to improve offerings.

6. Legal Basis for Processing Data

We process your personal data based on:

Contractual Necessity: Fulfilling our contractual obligations to you.
Legitimate Interests: Improving our Services and ensuring optimal client experience.
Legal Obligations: Complying with legal requirements, such as AML regulations.

7. Sharing Your Data

We may share your data with:

Professional advisers, regulators, insurers, and government authorities as required.
Third-party service providers for support functions (e.g., IT, document management).
Other third parties, such as legal advisors or other experts, to fulfill our Services.

8. International Data Transfers

Your personal data may be transferred to countries outside the UK as necessary for delivering our Services.

9. Data Retention

We retain personal data:

Visitors: At least three years from the last interaction.
Clients: At least six years from the last interaction or longer as legally required.

10. Data Security

We employ security measures to protect your data from unauthorized access, modification, or loss. All personnel and processors handling your data respect its confidentiality.

11. Your Rights

You have the right to:

Access: Request access to your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to certain conditions.
Restriction of Processing: Restrict processing in certain circumstances.
Data Portability: Obtain and reuse your data across services.
Object: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent where we rely on it to process your data.

12. Cookies and Tracking

Our Site uses cookies and other tracking technologies to enhance your experience. Please see our Cookie Policy for details.

13. Third-Party Links

Our Site may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

14. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review it regularly to stay informed.

Rental Pal UK Limited